Got an Item?
We've Got the Print.

Send us your item, approve your design and we'll print and return it. Safely tracked from start to finish.

  • Bring Your Own Item

  • Free Design Assist Included

  • Westfield Belconnen Store Pickup

  • Personalise Almost Anything

  • Fast Delivery

Order Online from JB Hi-Fi, Harvey Norman and Kmart

Order Your Item From Your Preferred Supplier. We'll Handle The Personalisation.

Phone case, laptop case, headphones, speakers or any item you can imagine. Here's the best part. We won't force you to pick a generic option from our shop. You get the freedom to choose the brand, model, style and quality you actually want. And we'll handle the design and personalisation.

Order From Your Favorite Store. We'll Handle Everything Else.

1

Check It's Printable First

Every item is different. Before anything else, submit a quick pre-inquiry and we'll confirm your item can be UV printed. Takes less than a minute — no payment needed.

2

Order From Any Westfield Belconnen Retailer

Once confirmed, order from JB Hi-Fi, Harvey Norman, Kmart or any other Westfield Belconnen retailer. At checkout, select Click & Collect and search for a store. List Koala Ink as the pickup contact so we can collect on your behalf.

  • How To Find The Right Store
  • Enter postcode 2617 in the store search. Select Westfield Belconnen — Benjamin Way, Belconnen ACT 2617. This is the exact store we collect from.
3

We Collect and Get the Design Ready

We head to the store, collect your item, and start prepping your design while it's in our hands.

4

We Handle the Rest. You Just Enjoy It.

Once it’s in our hands, we personalise it, quality-check it, and ship it back to you looking brand new (but way better).

*(Item suitability applies. Please contact us first for oversized, odd-shaped or rough-textured items.)

Bring Your Own Item. We'll Transform It.

Personalise Anything You Can Imagine. Yes, Your Own Items Too.

Got a plain bottle, notebook, phone case or gift box? Or something you already love? Bring it in or send it and we'll transform it with a custom print made just for you. Names, photos, logos, quotes. Anything you can imagine.

And yes, even a 'small' gift can become a big moment. Whether it's a bottle of wine, a pair of sneakers, a keepsake or something meaningful you already own. Add a name, a photo, an inside joke, a message they'll keep. Suddenly it's not just an item. It's a moment. The kind of gift people don't forget.

*(Item suitability applies. Please contact us first for oversized, odd-shaped or rough-textured items.)

Pop It in a Box, Ship It Over, and We'll Do the Rest.

1

Tell Us About Your Item

Submit a quick pre-inquiry with your item details and photos. We check if it can be UV printed and send you a quote. No payment at this stage — just making sure we can do it justice.

2

Pack It Up and Ship It to Us

Once payment is complete, you'll receive a unique Job Ticket ID and a printable packing slip. Attach it to your parcel and send it our way. We track it from the moment it arrives.

3

You Approve. Then We Print.

We prepare your proof and upload it to your customer portal. Review it, request changes if needed, and give us the green light when you're happy.

4

We Print, Check, and Ship It Back

Once approved, we print it, quality-check it, and return it to you looking brand new. But way better than when it left.

Design Assist. FREE with Every Order.

FREE Design Assist. We'll Do the Magic.

Pick Design Assist and get 1 FREE pro-style design plus 1 FREE tweak after. Yep, still free. Skip the fiddly online tools and the guesswork. Our designer will size it, place it and polish it so your product looks clean, premium and perfectly aligned. Just upload your idea and we'll turn it into something you'll actually want to show off.

Real People. Real Prints. Real Reactions.

From birthday surprises to brand new merch, here's what our customers had to say about turning their everyday items into something worth showing off.

Got a tumbler personalised for my mate's birthday, and honestly, the print quality blew me away. Zero misprints, exactly what I uploaded. Will definitely be back for Christmas gifts.

Jack Mitchell

Brought in my own laptop cover, and the team checked it over before printing, which gave me real confidence. The free design assist tidied up my logo so it actually looked professional. So glad I found these guys at Belconnen.

Ashleigh Turner

Ordered a phone case online from JB Hi-Fi and had Koala Ink pick it up and print it for me, genius idea. The whole process was easy to track, and the finish is spot on. Couldn't recommend the click & collect option enough.

Cooper Bennett

The notebook I had done for my sister's graduation turned out better than I had imagined. Their designer helped me size the photo perfectly and even threw in a free tweak. It's the kind of gift she'll actually keep.

Chloe Harrington

Popped into the Westfield store, not really knowing what I wanted and walked out with a beautifully printed water bottle. Staff were patient and genuinely helpful with the design. Fast turnaround too, had it within days.

Liam O'Sullivan

Sent through a blurry old family photo, expecting the worst, but they worked with me to get a version that printed beautifully on an acrylic sign. Communication was clear the whole way through. Such a thoughtful keepsake for Mum.

Mia Ferguson

Needed an A-stand for a market stall in a hurry, and Koala Ink nailed the turnaround. Print was crisp, colours were true to my design file. Will be ordering more signage from them for sure.

Nathan Whitfield

First time bringing my own item to print, and I was nervous about how it'd turn out. The team checked everything first and kept me updated the whole way. The end result on my iPad cover was honestly better than I expected.

Ella Robinson

Real Items. Real People. Real 'OMG' Moments

Every print you see was someone's idea. A birthday, a brand, a moment, a memory. Yours could be next.

Good Questions. Here Are the Answers.

What does Koala Ink do?

Koala Ink creates personalised printed products such as phone cases, laptop covers, bottles, tumblers, notebooks, acrylic signs, gifts, and selected customer-supplied items. We help customers turn photos, names, logos, artwork, and ideas into high-quality personalised products.

Can I bring my own item to print on?

Yes, you can bring your own item for personalisation. However, not every product is suitable for printing. The item needs to be checked first for size, shape, surface, material, and print suitability. Some rough, soft, curved, uneven, or oversized items may not be suitable.

Do I need to contact you before bringing my own item?

For standard items, you can visit the store and we will check them for you. For expensive, unusual, oversized, curved, soft, or irregular items, we recommend contacting us first before bringing or sending the item.

Can I send an item directly to Koala Ink from another shop?

Yes. In some cases, customers can order an item from another retailer and have it delivered or made available for collection so Koala Ink can personalise it. Please contact us first so we can confirm whether the item is suitable and explain the correct process.

Can you help me with the design?

Yes. We offer in-store design assistance to help you create something that looks good before printing. You can bring your idea, photo, logo, text, or rough concept, and our team can help prepare it for printing.

What file types can I upload?

We accept common file types such as JPG, PNG, PDF, AI, EPS, and SVG. For best results, please upload the highest quality version available. Clear, high-resolution images normally produce better print results.

Can you print from a phone photo?

Yes, we can print from phone photos. The print quality will depend on the quality of the original photo. Blurry, dark, low-resolution, or heavily compressed images may not print clearly.

Personalised prints for gifts, merch, and everyday favourites. Fast turnarounds and free design assist included.

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