Cookie Policy

Last updated: 25 June 2026

This Cookies Policy explains how Koala Ink may use cookies and similar technologies on our website.

1.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function, remember preferences, understand website usage and improve the customer experience.

Similar technologies may include pixels, tags, scripts, local storage, analytics tools and advertising technologies.

1.2 How We Use Cookies

Koala Ink may use cookies and similar technologies to:

• Operate the website and online store;
• Remember items in your cart;
• Process checkout and payments;
• Support website security;
• Remember preferences;
• Improve website performance;
• Understand how visitors use our website;
• Measure marketing performance; and
• Improve our services and customer experience.

1.3 Types of Cookies We May Use

Essential Cookies

These are required for the website to function properly, including cart, checkout, security, account and basic website operations.

Performance and Analytics Cookies

These help us understand how visitors use our website, which pages are visited, and how we can improve the website.

Functionality Cookies

These help remember your preferences and improve your browsing experience.

Marketing and Advertising Cookies

These may be used to measure advertising performance, show relevant ads or understand customer interest in our products, where permitted by law.

1.4 Third-Party Cookies and Tracking Pixels

Some cookies, pixels or similar technologies may be provided by third parties, such as payment providers, analytics platforms, advertising platforms, website hosting tools or social media platforms.

Where third-party analytics, advertising pixels or tracking tools are used, Koala Ink will take reasonable steps to use them lawfully and transparently.

Koala Ink will not intentionally use customer-uploaded photos, private artwork, personal design files or sensitive information for advertising or marketing tracking purposes.

Consent Mechanism: Where consent is required before a particular cookie, tracking pixel or similar technology is activated, Koala Ink will seek that consent through a cookie consent banner or pop-up on the website before those technologies are activated. Customers may update or withdraw their cookie consent preferences at any time through the consent management tool on our website. Koala Ink's web developer is responsible for implementing and maintaining a functioning consent mechanism before the website is published.

1.5 Managing Cookies

You can manage or block cookies through your browser settings. However, disabling some cookies may affect website functionality, including cart, checkout, account features and payment processing.

Where our website provides cookie settings or consent options, you can use those tools to manage your preferences.

1.6 Changes to This Cookies Policy

We may update this Cookies Policy from time to time. The latest version will be published on our website with the updated date.